TRAINING AND SUPPORT
All Skyncare technology includes comprehensive training, delivered to you and your team by one of our friendly product specialists. No need to travel – we conduct all your training on-site at your clinic for your convenience.
With our advanced laser or IPL devices, we also provide the ‘Core of Knowledge’ Laser Safety course, which is the national minimum qualification for operating intense light systems. This course has been developed by Skyncare’s certified Laser Protection Advisor in compliance with BMLA guidelines and the MHRA syllabus for laser and IPL safety.
Your friendly product specialist will continue to liaise with you after your training to support you going forward.
✔ Core of Knowledge laser safety course
✔ Comprehensive product training
✔ On-going training support
Skyncare’s dedicated technical support team are always here to help you. So in the unlikely event you encounter any problems, expert advice is only a phone call away. If an on-site visit is required, one of our highly qualified Skyncare engineers will come to fix your equipment or provide you with a free replacement until yours is fully functional again.
Our unrivalled support ensures the important continuity of your business.
✔ Dedicated and friendly technical support team
✔ Highly qualified engineer within 48hrs*
✔ Free replacement device in the event of off-site repairs*
All clinics operating a laser or IPL device are required to have a certified Laser Protection Advisor (LPA) to oversee and advise on all aspects of laser safety.
We include Laser Protection Advisor support free with all Skyncare laser and IPL packages. Our own certified LPA works closely with our clients to ensure they have the knowledge, suitable protocols, and support to operate their laser or IPL device safely.
✔ Certified LPA support recognised by local authorities and insurers
✔ Full risk assessment of the laser treatment area
✔ Local Rules document
✔ Certificate of LPA support
✔ On-going support and advice on all matters of laser safety
Skyncare is a proud partner and recommended laser technology supplier of VTCT – the UK’s leading awarding body for beauty therapy qualifications.